Intake Continues Automatically
Homeowners respond fastest right after they call. Your office automatically texts them immediately — so customers aren't stuck and intake keeps moving.
Have a question?
Catch the call while it’s still hot.
When a customer calls from a mobile phone number and you can’t pick up — whether they leave a voicemail or not — Rivet automatically steps in. Within seconds, your customer receives a text from your business line that feels personal, not automated:
“Sorry we missed your call — do you need service today or want a call-back?”
That moment matters. When your customer is white-hot, Rivet holds them in place — keeping their attention, keeping their trust, and keeping the job yours until you can respond. Rivet also knows if the caller is on a landline and won’t text them — protecting trust with each type of customer.