Practice phone for Canadian therapists
A practice phone, built for therapists.
Your own Canadian number for calls, texts and voicemail — on the phone already in your pocket. Your personal number stays private, and when you're in session the caller still gets an answer.
Start with the number. Add the clinical work when you need it.
The practice phone on its own, or the phone with the measures, EMDR and the notes inside your sessions.
Practice Phone
A real phone line for your practice, on the phone you already carry.
$29per month
Sales tax added, worked out from your billing address.
- Unlimited Canada-wide calling
- Unlimited Canada-wide texting
- Unlimited voicemail, transcribed so you can read it
- Unlimited auto-responses, written in your own words
- Basic video calling at your own waiting room link
- Your own local Canadian number, in your area code
- Your personal number stays private when you call back
- Works on iPhone, Android and the web
- Your call and text history for a client, exported on request
- Calls, texts and transcripts stay on Canadian servers
- No contract, no per-minute billing, no overage
Practice Phone + Clinical
The same line, and the work that happens inside the session.
$65per month
Sales tax added, worked out from your billing address.
Everything in the practice phone, and:
- Full video sessions — screen share, and the workspace below
- 71 instruments and worksheets, scored in session
- EMDR with bilateral stimulation, rendered on your client's own device
- The whiteboard you and your client draw on together
- Session notes, with PDF export
- The client record — every session, measure and note in one place
- Export a client's full record when a College or counsel asks
14 days free on either plan. No card required. Cancel anytime.
Why this one
A business phone gives you a number. This gives you the two things a number can't.
The reply is clinical judgement
A first enquiry, a cancellation and someone in distress do not get the same message back. You write all twelve, by category, in your own words. No business phone knows what the categories should be, because it was never built for an hour that can't be interrupted.
The contact record is yours to hand over
Every call, text and voicemail stays attached to the client, in order — and you can get that record out when a College, a lawyer or the client themselves asks for it. That is an obligation you carry and a plumber doesn't.
The moment
The call comes while you're with someone else.
It arrives on your practice number, not the one your family uses — and you can see which line it came in on before you decide anything.
Your words
The reply is one you already wrote.
Twelve reasons someone might be calling, twelve messages you set up in advance. Nothing is generated, and you can read every one of them before a caller ever does.
Afterwards
A conversation, not a red dot.
The voicemail is transcribed and labelled, their reply is attached to it, and the whole thread is waiting when you come out of session.
Calling back
The problem isn't the number you publish. It's the one you call back from.
From your own phone you either hand over your personal number permanently, or ring someone in distress from No Caller ID — which almost nobody answers. Call from Rivet and they see the number they already called.
Twelve categories
Twelve reasons someone calls. Twelve replies you wrote.
Hi, thanks for reaching out about working together. I'm with a client right now — I'll call you back this afternoon. If it's easier, you can book a free consult here: [your link]
Sent within seconds
The specifics
The number
The auto-response
What it does not do
“I really like the automated message feature for clients who call while you're in session — I think that's the standout feature. It's always been difficult to keep up with missed calls when I'm with clients.”
Questions therapists ask about this
What happens when someone calls while I'm in session?
Nothing you have to do. They get the message you wrote for the reason they called, within seconds, and the call is waiting as a conversation when you come out. You are not choosing between the person in the room and the person on the phone.
Most of my callers don't leave a voicemail. Does that still work?
That is the case this is most useful for. A hang-up with no message is its own category and always gets a reply — otherwise the caller hears nothing at all, which is the outcome that loses people. A call that ends in silence is the one most likely to become somebody else's client.
Will my clients know it's automatic?
You write the message, so it sounds like you. Most practitioners say plainly that they're with a client and when they'll be free. Being honest about it reads better than pretending, and nobody is offended by a text that tells them what happens next.
Is an AI talking to my clients?
No. The messages are yours, written in advance, and you can read every one of them. The only thing a model does is decide which of your messages fits the call — and it runs locally on Canadian hardware, so nothing about the call leaves the country. It is not a conversation engine and it is not a receptionist.
Can I tell whether it's a new client, an existing one, or a spam call?
Each conversation carries a category, so the inbox is sorted before you open it. You are not listening to four voicemails to find the one that mattered.
Can I use it for personal calls too?
Better not to, and that is rather the point. Your personal number stays personal; the practice number is the one you publish. Keeping them apart is most of what people come here for.
Go deeper
The reference, in full.
Everything above is what it does. These are the how-to pages.
The line
Practice phone overviewThe number, and what it handles.A practice line or your cellThe case for keeping them apart.Call forwardingWhere calls go, and when.Importing contactsBringing your client list across.When you're ready
Sessions run on the same account.
Basic video calling is already included. The upgrade is what happens inside the hour: screen share, the measures scored while you sit with someone, EMDR, the whiteboard, and notes that fill in from the session. Same login, same client list, nothing to migrate.
Where to look next
Practice phone for Canadian therapists
A practice phone, built for therapists.
Your own Canadian number for calls, texts and voicemail — on the phone already in your pocket. Your personal number stays private, and when you're in session the caller still gets an answer.
Start with the number. Add the clinical work when you need it.
The practice phone on its own, or the phone with the measures, EMDR and the notes inside your sessions.
Practice Phone
A real phone line for your practice, on the phone you already carry.
$29per month
Sales tax added, worked out from your billing address.
- Unlimited Canada-wide calling
- Unlimited Canada-wide texting
- Unlimited voicemail, transcribed so you can read it
- Unlimited auto-responses, written in your own words
- Basic video calling at your own waiting room link
- Your own local Canadian number, in your area code
- Your personal number stays private when you call back
- Works on iPhone, Android and the web
- Your call and text history for a client, exported on request
- Calls, texts and transcripts stay on Canadian servers
- No contract, no per-minute billing, no overage
Practice Phone + Clinical
The same line, and the work that happens inside the session.
$65per month
Sales tax added, worked out from your billing address.
Everything in the practice phone, and:
- Full video sessions — screen share, and the workspace below
- 71 instruments and worksheets, scored in session
- EMDR with bilateral stimulation, rendered on your client's own device
- The whiteboard you and your client draw on together
- Session notes, with PDF export
- The client record — every session, measure and note in one place
- Export a client's full record when a College or counsel asks
14 days free on either plan. No card required. Cancel anytime.
Why this one
A business phone gives you a number. This gives you the two things a number can't.
The reply is clinical judgement
A first enquiry, a cancellation and someone in distress do not get the same message back. You write all twelve, by category, in your own words. No business phone knows what the categories should be, because it was never built for an hour that can't be interrupted.
The contact record is yours to hand over
Every call, text and voicemail stays attached to the client, in order — and you can get that record out when a College, a lawyer or the client themselves asks for it. That is an obligation you carry and a plumber doesn't.
The moment
The call comes while you're with someone else.
It arrives on your practice number, not the one your family uses — and you can see which line it came in on before you decide anything.
Your words
The reply is one you already wrote.
Twelve reasons someone might be calling, twelve messages you set up in advance. Nothing is generated, and you can read every one of them before a caller ever does.
Afterwards
A conversation, not a red dot.
The voicemail is transcribed and labelled, their reply is attached to it, and the whole thread is waiting when you come out of session.
Calling back
The problem isn't the number you publish. It's the one you call back from.
From your own phone you either hand over your personal number permanently, or ring someone in distress from No Caller ID — which almost nobody answers. Call from Rivet and they see the number they already called.
Twelve categories
Twelve reasons someone calls. Twelve replies you wrote.
Hi, thanks for reaching out about working together. I'm with a client right now — I'll call you back this afternoon. If it's easier, you can book a free consult here: [your link]
Sent within seconds
The specifics
The number
The auto-response
What it does not do
“I really like the automated message feature for clients who call while you're in session — I think that's the standout feature. It's always been difficult to keep up with missed calls when I'm with clients.”
Questions therapists ask about this
What happens when someone calls while I'm in session?
Nothing you have to do. They get the message you wrote for the reason they called, within seconds, and the call is waiting as a conversation when you come out. You are not choosing between the person in the room and the person on the phone.
Most of my callers don't leave a voicemail. Does that still work?
That is the case this is most useful for. A hang-up with no message is its own category and always gets a reply — otherwise the caller hears nothing at all, which is the outcome that loses people. A call that ends in silence is the one most likely to become somebody else's client.
Will my clients know it's automatic?
You write the message, so it sounds like you. Most practitioners say plainly that they're with a client and when they'll be free. Being honest about it reads better than pretending, and nobody is offended by a text that tells them what happens next.
Is an AI talking to my clients?
No. The messages are yours, written in advance, and you can read every one of them. The only thing a model does is decide which of your messages fits the call — and it runs locally on Canadian hardware, so nothing about the call leaves the country. It is not a conversation engine and it is not a receptionist.
Can I tell whether it's a new client, an existing one, or a spam call?
Each conversation carries a category, so the inbox is sorted before you open it. You are not listening to four voicemails to find the one that mattered.
Can I use it for personal calls too?
Better not to, and that is rather the point. Your personal number stays personal; the practice number is the one you publish. Keeping them apart is most of what people come here for.
Go deeper
The reference, in full.
Everything above is what it does. These are the how-to pages.
The line
Practice phone overviewThe number, and what it handles.A practice line or your cellThe case for keeping them apart.Call forwardingWhere calls go, and when.Importing contactsBringing your client list across.When you're ready
Sessions run on the same account.
Basic video calling is already included. The upgrade is what happens inside the hour: screen share, the measures scored while you sit with someone, EMDR, the whiteboard, and notes that fill in from the session. Same login, same client list, nothing to migrate.
Where to look next
Download your practice phone.
Active the same day you sign up. 14-day free trial.
Download your practice phone.
Active the same day you sign up. 14-day free trial.
Download your practice phone.
Active the same day you sign up. 14-day free trial.