Both publish their solo pricing openly, in Canadian dollars, which already puts them ahead of most of the field. As checked against their own pricing pages, Jane runs three plans at CAD $54, $79 and $99 a month, and Owl Practice runs three solo plans at CAD $60, $80 and $100 a month.

The headline numbers matter less than the cap. Both entry tiers limit how much you can actually book — Jane's cheapest plan is limited to 20 appointments a month, and Owl's to 20 sessions. The tier above lifts the limit.

So the real question is not "which is cheaper" but "which tier will I be on by spring". A practice seeing fifteen clients a week is not on the entry plan at either company.

Prices move. These were read from the two published pricing pages on the date this page was last checked, and you should confirm before you buy.

Where the tier boundaries fall

Jane. Three plans. The entry plan carries the twenty-appointment cap and the core features — online booking on a branded site, one-to-one and group appointments, unlimited admins and locations. The middle plan lifts the cap and adds SMS appointment reminders, with the note that SMS availability varies by region. The top plan adds the rest.

Owl. Three solo plans on the same shape — the first capped at twenty sessions, the second unlimited, the third the fullest. Owl also runs group plans priced on request, split by whether telehealth is included, and a heavily discounted student plan.

Owl advertises a substantial introductory discount on the solo plans for the first few months. Read the post-discount number as the real price, because that is what you will be paying by the time you have moved your practice onto it.

The costs that are not in the subscription

This is where the budget usually goes wrong, and it goes wrong the same way for both.

Card processing. Taking payment costs a percentage plus a fixed fee per transaction, and that is separate from the software. On a practice billing several thousand a month it is comfortably the second-largest line after the subscription.

A phone line. Neither includes one. The SMS both publish is appointment and payment reminders going out, not a number a client can call or text back. If you need to be reachable without giving out your personal number, that is a separate purchase.

Video, sometimes. Check which tier includes it rather than assuming. On the group plans Owl splits telehealth out explicitly.

Your time in the first fortnight. Not a line on any invoice, and the largest cost of switching by a distance.

What a realistic monthly total looks like

For a solo practice past the appointment cap: the middle or top tier of either, plus card processing on whatever you bill, plus a phone line if you need one, plus whatever you use for video if it is not included.

The subscription is usually the smallest of those once you are running at capacity. Practitioners tend to shop hard on the subscription and never audit the rest, which is backwards.

If cost is the deciding factor

It probably should not be, because the two are close enough that a tier boundary or a discount period will move the answer month to month.

If you are part-time, under twenty appointments and likely to stay there, the entry tier of either is genuinely cheap and the decision is about fit rather than money. If you are full-time, you are comparing the unlimited tiers, and the gap between them is smaller than the cost of choosing the one that suits your work less well.

The one genuinely cheaper path is to run a lighter setup while your caseload is small — there is a separate guide on the cheapest honest way to start — and move onto a full records system when the admin actually hurts.

Before you commit

Confirm the current price on the published page rather than from any summary, this one included.

Check what happens to your records if you stop paying, and get the answer before you sign up rather than when you leave. Export access usually ends with the subscription, and the records remain your responsibility either way.

Check whether the tier you are pricing includes video, and whether the SMS you are being sold is reminders going out or a conversation coming back. It is almost always the former.

About Rivet

Rivet is a Canadian practice line built for therapists — a separate number for calls, texts and voicemail, with video sessions and clinical tools in the same place. Your data stays in Canada, and transcription runs on Rivet's own hardware rather than a third-party AI service.

One plan, $65 CAD a month, everything included. Fourteen-day trial, no card.

See what's included · Start the trial